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Services can change. Check the original source or contact the organization before you travel. RWN shows where information came from and when it was last reviewed.

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Resource finder

UNHCR HELP — Germany

Berlin, Germany

Official, locally applicable information for refugees and asylum-seekers in Germany, including protection, services, rights, and ways to contact help.

  • Navigation
  • Shelter
  • Health
CostFree resource finder.

Free official information

AccessOnline country guidance
Hours, location & verification
Coverage
Countrywide online guidance — marker shown at Berlin for geographic context

Check before you go. Available online. Eligibility, office hours, and service availability vary by place and situation; use the country page for current local contacts.

Resource finder

Bahnhofsmission Germany

Germany-wide, Germany

A nationwide finder for station missions offering immediate help without registration, including food, drink, clothing, first aid, a safe place, travel assistance, and local referrals.

  • Navigation
  • Food
  • Water
  • Clothing
  • Health
CostFree resource finder.

Immediate help is free

AccessStation finder and walk-in support
Hours, location & verification
Coverage
Around 100 railway-station missions across Germany

Check before you go. Opening hours differ by station. Use the official finder to choose a location and check its current hours.

Resource finder

Tafel Germany Finder

Germany-wide, Germany

The official search for local Tafel food banks distributing rescued food to people experiencing poverty.

  • Navigation
CostFree resource finder.

Free to search; provider rules vary

AccessOfficial online locator
Hours, location & verification
Coverage
Nationwide food-bank finder for Germany

Check before you go. Local Tafeln set their own proof, registration, schedules, and capacity rules. Search by town or postal code and contact the location first.

Resource finder

Berliner Kältehilfe

Berlin, Germany

Berliner Kältehilfe provides emergency overnight accommodation, warm meals, and medical help for homeless people in Berlin during the cold season. The service aims to prevent people without shelter from freezing to death.

  • Shelter
  • Food
  • Health
CostFree resource finder.

The service is free of charge for people who have no place of their own and cannot afford accommodation.

AccessOfficial online locator and app
Hours, location & verification
Coverage
Berlin, Germany

Check before you go. The cold relief season lasts from October to April. Emergency overnight stays are generally open every evening during this period.