RWN does not list every service or place. Finders and networks cover broader areas. Services can change: check coverage, access and current details with the provider before travel.
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A missing result does not mean help is unavailable.
Check before you go. Day rest is daytime support, not an overnight bed. Visiting services and emergency-relief approval vary. The provider says email and web enquiries are not checked regularly; phone for current access details.
Official information for refugees, asylum-seekers, and stateless people in Australia, including rights, contacts, and locally available support.
Navigation
Shelter
Health
CostFree resource finder.
Free official information
AccessOnline country guidance
Hours, location & source
Coverage
Countrywide online guidance — representative map point at Canberra, not a service address
Check before you go. This is countrywide guidance, not a walk-in office. Eligibility and available programs depend on personal circumstances and current local capacity.
Official information for refugees, asylum-seekers, and stateless people in New Zealand, including rights, contacts, and locally available support.
Navigation
Shelter
Health
CostFree resource finder.
Free official information
AccessOnline country guidance
Hours, location & source
Coverage
Countrywide online guidance — representative map point at Wellington, not a service address
Check before you go. This is countrywide guidance, not a walk-in office. Eligibility and available programs depend on personal circumstances and current local capacity.
Healthdirect is a free, government-funded 24-hour health advice line for all Australians. It provides access to registered nurses who can offer health advice, assess symptoms, and direct callers to appropriate local care.
Health
Navigation
CostFree resource finder.
Free to call and free to use, though call charges may apply from mobiles
AccessFree 24-hour phone line
Hours, location & source
Coverage
Nationwide telephone service covering all of Australia
Check before you go. Registered nurses provide advice 24/7. Mobile call charges may apply. Use the official page for interpreter and relay access. This is not an emergency-response service.
Sydney Water provides a map of permanent water refill stations across Greater Sydney. The service allows anyone to easily find locations to refill their water bottles with safe, clean drinking water.
Water
CostFree resource finder.
The water refill stations provide high-quality drinking water for free.
AccessOfficial online locator
Hours, location & source
Coverage
Greater Sydney
Check before you go. Permanent water refill stations located across Greater Sydney. Users should bring their own refillable bottle.